Bharti Infratel, a subsidiary of Bharti airtel, has chosen IBM to provide Intelligent Site Operations to more than 32,000 Bharti Infratel tower-sites spread across 11 telecom circles in India.

By combining sensors, data tracking and analytics, IBM’s Intelligent Site Operations offering will provide the telecom company real-time visibility and insight to centrally monitor and manage their large and distributed tower infrastructure along with centrally orchestrating and tracking operations.

“The IBM solution has helped us automate the entire process and is helping in reducing costs and driving optimization besides proactively preventing service outages,” said Prashant Veer Singh, Chief Information Officer, Bharti Infratel.

The IBM Intelligent Site Operations collects data on the state of each cell tower such as energy consumption (including supply from the mains, generators and battery), fuel consumption and alarms. This data is then fed to a monitoring system which analyzes it and converts data into actionable intelligence in real-time so that staff can make better business decisions. The system receives more than 600,000 events a day which are reduced to less than 1-2 tickets per day per site by applying intelligence to determine which events require immediate attention.

“The green IBM Intelligent Site Operations solution for Bharti Infratel is widely recognized as a first of a kind solution for this industry,” said R. P. Singh, Director, IBM-Bharti Enterprises partnership, Global Technology Services, IBM India/South Asia.

IBM Intelligent Site Operations also integrates third-party sensors and controllers with IBM Tivoli Netcool for network and service management; IBM Maximo for enterprise asset management; IBM Cognos for dashboards and analytics; and IBM ILOG, a value-added part of the solution, for complex workflow and rules.

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